Interfer, a Lisbon-based fittings and hardware distributor serving the furniture industry, has been family-owned since 1979. As the business grew, so did the need for greater visibility, automation, and productivity across operations.
SAP Business One became the central engine of the company, consolidating purchasing, invoicing, receipts, and real-time data into one unified system. FocusPoint extended that foundation online, giving customers direct access to the information they previously had to request by phone or email.
Today, customers can log into Interfer’s website to check balances and place orders that flow instantly into SAP. The process is tightly integrated:
- An order is placed online
- SAP verifies stock in the Porto warehouse
- Within seconds, the warehouse team receives the order on a PDA
- The order is prepared shortly after
This automation, combined with a warehouse management system, has improved productivity and response times while helping customers operate more efficiently.
For Interfer, the partnership goes beyond software. SAP and FocusPoint support ongoing growth, continuous improvement, and stronger online positioning. Looking back five years, leadership sees measurable gains in productivity and efficiency. Looking ahead, they see even greater opportunity powered by the same integrated foundation.