The FocusPoint team is by your side before, during, and after your integration. Our human factor is one of the many things that sets us apart and we pride ourselves on our hands-on customer support model. With FocusPoint no custom coding is required. In addition to our individualized support, we have a full resource center, self-service portals, and a customer support page.. We fully recognize that your success is our success and that belief underpins our commitment to you.