CB Medical Supplies
See how CB Medical Supplies brought their catalog online with FocusPoint.
SAP eCommerce for
Health & Pharmaceuticals Companies
FocusPoint connects directly inside SAP Business One to power real-time pricing, inventory visibility, and customer workflows for Health & Pharmaceuticals businesses.
The Reality of eCommerce
for Health & Pharmaceuticals Companies
Compliance
E-Signature and 21 CFR Part 11 Readiness
For pharmaceutical distributors and medical device manufacturers, maintaining a digital audit trail is mandatory. FocusPoint supports secure workflows that align with 21 CFR Part 11 requirements. Every transaction, from quote approval to final checkout, is logged with a timestamp and a verified user identity. These records are stored in a tamper-evident audit trail within FocusPoint Nexus, providing the visibility required for stringent health and safety audits.
Asset tracking
Serialized Asset and Equipment Tracking
Many healthcare companies provide serialized equipment that requires ongoing maintenance and tracking. FocusPoint integrates with the SAP Business One service module to provide a dedicated equipment portal. Customers can log in to view the service history of specific serial numbers, download operating manuals, and request maintenance. This direct connection ensures that asset data is never duplicated and always reflects the current status in the SAP system of record.
Real results from real SAP businesses
See how companies are using FocusPoint to streamline operations, drive growth, and scale with confidence.
Read Story
National Drug Source
Discover how National Drug Source launched a fully SAP-integrated eCommerce platform with FocusPoint.
eCommerce Built Inside
SAP Business One
FocusPoint isn’t a third-party connector layered on top of SAP Business One. It’s a purpose-built eCommerce platform for SAP, implemented by certified consultants. Your storefront runs on real-time SAP data, pricing, and workflows, eliminating sync delays and manual workarounds.
Extend and Connect FocusPoint
FocusPoint includes everything needed to launch a powerful SAP-integrated eCommerce platform. As your business grows, advanced modules and integrations can be added without custom development or complex rework.
Frequently Asked Questions
Explore common questions about implementation, SAP integration, and how FocusPoint works in real-world environments.
How does FocusPoint ensure compliance for pharmaceutical ordering?
FocusPoint enforces strict validation rules at the point of order. The platform checks for required documentation, such as pharmacy licenses or physician certifications, stored in the SAP Business One business partner master. If a required document is missing or expired, the system can block the transaction or flag it for manual review in Cockpit.
Can the platform track serialized medical equipment?
Yes. FocusPoint reads serialized item data directly from SAP. This allows customers to track individual pieces of equipment through their entire lifecycle. The portal provides access to warranty information, service logs, and calibration certificates, all pulled synchronously from your SAP Business One database.
Does FocusPoint support multi-level order approval workflows?
FocusPoint includes a native quoting and approval module. High-value orders from hospitals or clinics can be routed through internal supervisors for digital sign-off before being pushed to SAP. This ensures that every purchase complies with the customer’s internal procurement policies and budget limits.
How is sensitive health data protected within the platform?
Security is a core priority for FocusPoint ecommerce. The platform is SOC 2 Type II compliant and GDPR-ready. Customer data is isolated and encrypted, and the zero-middleware architecture ensures that data flows directly between the webstore and SAP Business One without being stored in vulnerable third-party staging environments.
What happens when an item is out of stock in one warehouse?
FocusPoint provides real-time visibility across all SAP warehouses. If an item is unavailable in the primary facility, the system can display stock levels at regional distribution centers. This allows the buyer to choose an alternative location or split their order, ensuring that critical medical supplies are delivered without delay.